Terms of Service

Welcome to Branham’s Itty Bitties! By visiting our website or purchasing from us, you agree to the following terms.

1. Products and Availability

We offer jumping spiders, feeder insects, enclosures, and related supplies. Product descriptions, photographs, prices, and availability are provided as accurately as possible. Live animals are unique, and their appearance, size, and coloration may vary.

All live animals are subject to availability.

2. Live Animal Purchases

Customers are responsible for researching the care requirements of any animal before purchasing. By purchasing a live spider, you confirm that you are prepared to provide appropriate housing, food, temperature, humidity, and ongoing care.

Customers must comply with all applicable laws and regulations regarding the purchase, possession, and transportation of live animals.

3. Shipping and Delivery

Shipping methods, conditions, and timelines are subject to availability and safe shipping conditions. Weather or other circumstances may require shipment delays.

Customers are responsible for providing an accurate shipping address and promptly receiving their packages.

Please review our Shipping Policy and Return & Refund Policy for additional requirements.

4. Live Arrival Guarantee

Live animal purchases are subject to the requirements and limitations outlined in our Return & Refund Policy, including the one-hour reporting window and required continuous, unedited unboxing video.

5. Payments and Orders

Payment must be completed before an order is processed. We reserve the right to cancel or refuse orders when necessary, including situations involving inaccurate information, suspected fraud, or unavailable products.

6. Cancellations and Refunds

Order cancellations, returns, and refunds are handled according to our Return & Refund Policy.

7. Website Content and Photography

All original photographs, graphics, written content, and branding on this website belong to Branham’s Itty Bitties unless otherwise stated. They may not be copied, reproduced, or used without permission.

8. Contact

For questions about these terms or an order, please contact Branham’s Itty Bitties through our website's Contact page.

Thank you for supporting our small business and being part of the Bitty Crew!

♡ Where every itty bitty is a big deal. ♡